Abstract

Tourism is one of the most popular forms of entertainment for both healthy people and people with disabilities. The fact that the second mentioned social group takes part in tourism brings the need to adapt products and services to meet their specific needs. Barrier - free tourism improves the social situation of people with disabilities, giving them new opportunities. Many European cities are trying to create a friendly environment for the development of accessible tourism for all. One example is the city of Cracow. The purpose of this article is to present the efforts of the city to promote tourism without barriers, where disabled people - on an equal footing with healthy subjects - have the opportunity to fully experience the joys of travelling. This paper presents several innovative good practices for the barrier - free environment of live, work and tourism in Cracow. Discussed are the inspiring solutions related to the availability of communication - transport, accommodation, availability of tourist sites, travel planning act, gathering information and exploring the city. Thanks to the efforts of Cracow realizing these changes tourists with disabilities from all around the world have the opportunity to get to know the city, its values and tourism resources. A number of facilities are also for the benefit of disabled residents of the city. By increasing the availability of agglomeration, the tourism increases, new capital flows, giving the opportunity for further develop the good practices for accessibility tourism in Cracow.(original abstract)