Published : 2019-03-30

Automated Financial Advice (Robo-advice) - Advice of the Future or Future without Advice

Anna Figna



Abstract

The banking sector is changing under the influence of modern technologies and digitization. As a part of an innovative approach traditional banking facilities are switching to remote access channels, which is affecting the customer-bank relationship. The article deals with the changing face of financial consulting as a result of introducing robo-advisers. The author considers the future and the role of humans in the advisory process, and attempts to answer the title question.(original abstract)

Keywords:

High-tech, Innovations, Consultancy, Financial consulting



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Figna, A. (2019). Automated Financial Advice (Robo-advice) - Advice of the Future or Future without Advice. Zeszyty Naukowe Wyższej Szkoły Bankowej W Poznaniu, 84(1), 85–97. https://doi.org/10.26349/zn.wsb.w.poznaniu.0084.06

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Uniwersytet WSB Merito w Poznaniu
ul. Powstańców Wielkopolskich 5
61-895 Poznań
e-mail: journals@poznan.merito.pl
University
Uniwersytet WSB Merito w Poznaniu / WSB Merito University
ul. Powstańców Wielkopolskich 5
61-895 Poznań

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