Język Polski
English
Innovations in the Polish banking services sector
Abstract
Changes taking place in the economy force banks to introduce new technologies. Undoubtedly, the banking sector is one of the most innovative parts of the economy. New solutions are constantly introduced to improve its functioning. Artificial intelligence has had a huge impact on banking operations over the last few years. Polish banks, thanks to their openness and efficient implementation of AI, are currently a reference point for other sectors in terms of innovation. The aim of the article is to present selected aspects of the implementation of new solutions in the field of the latest generation technologies by the Polish banking sector. The theoretical part of the article characterizes the essence of innovation in banking and the role of artificial intelligence. The empirical part, using statistical data, presents banking applications and their development in Polish banks. To prepare the article, mainly methods of analyzing source data available in reports prepared by the National Bank of Poland and the Polish Bank Association were used.
Keywords:
banks, banking innovation, artificial intelligence, banking applicationsDetails
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